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Privacy Policy

Privacy Policy

This Privacy Policy explains how Print Haven processes personal data when you use the website and related print services. It covers inquiries, file review, production, collection, local delivery, and other interactions connected with photo and art printing.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact
Processing category

Purposes of Processing

We use personal data to respond to inquiries, review uploaded files, prepare quotes, manage proofing and approval steps, produce printed items, arrange collection or local delivery, process payments, maintain records, operate and secure the site, and comply with legal obligations. We may also use limited data to improve service administration and handle support issues.

Each processing activity is tied to a specific operational or legal need.
Third-party sharing

Service Providers and Partners

We may share personal data with service providers that support website hosting, communications, file handling, payment processing, delivery coordination, and record management. These parties may process data only for the services they provide to us and under appropriate confidentiality and security obligations.

Operational recipients are selected for the functions they perform on our behalf.
Disclosure framework

Legal Disclosures

We may disclose personal data when required to comply with law, a lawful request, or a binding order, and when necessary to protect rights, safety, or the security of our services. We may also share information to establish, exercise, or defend legal claims.

Legal disclosures are limited to what is necessary in the circumstances.
GDPR

Regulation

GDPR Overview

Where the GDPR applies, we process personal data only when we have a lawful basis, such as performance of a contract, compliance with a legal obligation, legitimate interests, or consent where required. We limit processing to what is necessary for the relevant purpose and apply appropriate safeguards.

This notice applies to individuals in the European Economic Area when their personal data is processed by us in connection with the site or our services.
Reference materials
RegulationGeneral Data Protection Regulation (GDPR) - EUR-Lex
Supervisory AuthorityEuropean Data Protection Board
This section is intended for users whose data is protected by the GDPR.

Privacy and data rights

GDPR Rights

Where the GDPR applies, individuals may have rights to access, rectify, erase, restrict, or object to processing, and to receive a copy of certain data in a portable format. Where processing is based on consent, that consent may be withdrawn for future processing.

The rights described here apply subject to the conditions and exceptions set out in data protection law.
Data category

Personal Data We Collect

We may collect identification and contact details, order and inquiry content, uploaded files, payment-related information, delivery or collection details, and technical data such as device, browser, and usage information. For print services, this may include image files and related specifications needed to review resolution, size, paper choice, and production instructions.

The categories of data collected depend on how a person uses the site and services.
Collection source

Sources of Personal Data

We receive data from contact forms, email, file uploads, order and payment steps, and communications about print inquiries or proof review. We also collect limited technical data automatically when the site is accessed, and we may generate internal records from production, collection, and delivery activity.

Some data is provided directly, while other data is created during normal site and service use.
Cookie type

Types of Cookies Used

We may use essential cookies for site operation, preference cookies to remember settings, and limited analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their function and retention period.

Cookie use is limited to standard operational and analytical purposes unless a user chooses otherwise.
User control

Cookie Controls

Where cookies or similar technologies are used, users may control them through browser settings and, where available, site-level preference tools. Disabling some cookies may affect basic site functions, form handling, or preference storage.

Cookie settings can usually be adjusted through the browser or device used to access the site.
User Rights

Your Rights

Subject to applicable law, individuals may request access to their data, correction of inaccurate information, deletion in certain cases, restriction of processing, objection to processing based on legitimate interests, and portability where applicable. We may need to verify identity before responding.

Available rights may vary depending on the legal basis for processing and local law.
Requests

How to Make a Request

To exercise a privacy right, a person should provide enough information for us to identify the relevant record and confirm the request. We may ask for additional details if needed to verify identity, locate the data, or determine whether an exception applies.

Requests are handled through a review process to protect the privacy of the person making the request.
Data Retention

Data Retention

We keep personal data only for as long as needed for the purpose for which it was collected, to complete transactions, maintain business records, meet legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete it or anonymize it where appropriate.

Retention depends on the type of record and the reason it was collected.
Policy Updates

Policy Updates

If we make material changes, we will update the notice and may provide additional notice where appropriate. The revised version applies from the stated effective date unless a different transition period is required by law.

We review this notice from time to time and keep the current version available on the site.

Privacy Contact

Privacy email
[email protected]
Telephone
+594 694 12 23 31
Postal address
40 Chemin Constant Chlore, 97354 Remire-Montjoly
Privacy contact
[email protected]

Use the contact details below for privacy questions and rights requests.

Contact Page